Revenue Cycle

The Revenue Cycle KPIs Every Therapy Practice Owner Should Track

You can't manage what you can't see. These are the numbers we review with practice owners to understand how their revenue cycle is really performing.

By Brandon Seigel, Chief Problem Solver · July 28, 2026 · 6 min read

Days in accounts receivable

How long, on average, it takes to get paid. Rising days in A/R is an early warning that claims are stuck, denials aren't being worked, or submission is delayed.

A/R over 90 days

The share of your receivables older than 90 days. The older a claim gets, the less likely you are to collect it. This number should be small and shrinking.

Clean claim rate

The percentage of claims paid on first submission. A low clean claim rate means rework — and rework means slower cash and higher cost.

Denial rate and net collection rate

Denial rate shows how often payers reject claims. Net collection rate shows how much of what you're owed you actually collect after contractual adjustments. Together they tell you whether money is slipping through.

Make the numbers visible

These metrics are only useful if you can see them. That's why we work inside your EMR and use shared Monday.com workflows — so you see what we see.

Quick answers

What is a good days in A/R for a therapy practice?

It varies by payer mix, but lower is better and the trend matters most. Rising days in A/R is a signal to look at submission speed and denial follow-up.

See exactly what's included in our medical billing services for therapy practices, how our percentage-of-collections pricing works, or browse common questions from practice owners.

Want this handled inside your EMR, every business day?

Our US-Based W2 employees work your claims daily. Tell us about your practice.

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See what one connected revenue cycle could do for your practice.

Start with a discovery call. We'll look at your numbers together and tell you plainly whether we're the right partner.