By Brandon Seigel, Chief Problem Solver · July 3, 2026 · 5 min read
Collect at the front end
Verified benefits and a clear estimate before care prevent most balance surprises. A card-on-file policy makes paying easy.
Why we don't call your patients
We are not a call center. We communicate with patients by email or text, so there's a full written record and your relationship with your patients is never put at risk.
Post patient payments daily
Patient card payments processed and posted through your EMR every business day keep statements accurate and reduce disputes.
Quick answers
Do billing companies call patients about balances?
Some do. Wellness Works does not — we communicate with patients by email or text only, keeping a written record.
See exactly what's included in our medical billing services for therapy practices, how our percentage-of-collections pricing works, or browse common questions from practice owners.
Want this handled inside your EMR, every business day?
Our US-Based W2 employees work your claims daily. Tell us about your practice.
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